About CVS Caremark
Working with your benefits plan sponsor, CVS Caremark provides convenient and flexible options for the prescription drugs you and your family may need. We are here to guide you through the open enrollment process, and to help you understand your plan so you can save time and money when your benefits plan starts.
Empire Plan Prescription Drug Plan
The Empire Plan Prescription Drug Program is administered by CVS Caremark. Enrollees may securely log into the Empire Plan Prescription Drug Program web site administered by CVS Caremark to access tools including drug pricing and prescription refills as well as the Formulary.
Find a Pharmacy in Your Area
Discover which pharmacies will accept your coverage with our Our Pharmacy Locator.
Contact Customer Care
Call toll free 1-877-7-NYSHIP or 877-769-7447; press 4 and select the option for your Rx benefit.
We are available 24/7 to help you with your prescription drug needs. TTY users call 711.